Terms & Conditions
Welcome to Devine Height Hotels & Veritable Suites Ltd. These terms and conditions outline the rules and regulations for the use of our hospitality platform, booking systems, and hotel premises.
1. Booking and Reservations
By making a reservation through our website, you agree to the following:
- All bookings are subject to availability and formal confirmation from our reservations team.
- A valid means of identification must be presented upon arrival.
- A refundable caution fee of ₦20,000 (or equivalent) is strictly required upon check-in for any incidentals. This fee is fully refundable upon checkout provided no damages occur.
2. Check-In & Check-Out Policy
- Check-In Time: 10:00 AM onwards.
- Check-Out Time: 12:00 PM (Noon).
- Late check-outs are subject to room availability and may incur additional charges.
3. Hotel Policies
- Smoking: Smoking is strictly prohibited inside the rooms and enclosed common areas. Dedicated smoking areas are provided outside.
- Pets: We maintain a strict no-pet policy. Pets are not allowed on the premises.
- Conduct: Guests are expected to conduct themselves in a respectable manner and not cause any nuisance or annoyance within the hotel premises.
4. Facilities Usage
- Swimming Pool: Operational hours are 9:00 AM to 6:00 PM. No lifeguard is on duty; guests swim at their own risk.
- Gym & Fitness Center: Operational hours are 8:00 AM to 7:00 PM.
- Restaurant: Operates 24 hours for guest convenience.
Last updated: October 2026. Devine Height Hotels & Veritable Suites Ltd. reserves the right to amend these terms at any time.
